I did the same thing. I used the etherium address and sent etherium from coinbase. Looks like I lost the etherium
So i am in a similar situation, i had wanted to transfer IOTX from bitmart to coinbase. From what i gather, bitmart is native IOTX and that is why i could not send it to CB?
So I was able to move it from bitmart to trustwallet, but how can i exchange native iotx to iotex-E for CB? the iotube doesnt seem to let me choose native IOTX to convert to IOTX-E. what am I doing wrong or am i going about it wrong?
If we understand you correctly, you are attempting to send your native IOTX tokens from Trust Wallet to Coin Base.
This operation is quite complex, since it involves sending tokens from one blockchain to another. Trust Wallet uses native IOTX blockchain, while Coin Base uses Ethereum blockchain ERC-20 tokens called IOTX-E which represent native IOTX tokens in a 1:1 ratio.
This can be done from an Android phone or Desktop Metamask compatible browser.
For example, for Desktop:
- You need to install Metamask - it will generate a new account for you. (You can also use your current account if you already have Metamask, in that case just skip this step)
- Go to ioTube V5 - Beta, connect using your Metamask - it should ask you to add the IOTX rpc to your Metamask account. Accept it
- Convert your Metamask Web3 address you just created to IOTX native address using Tools - IoTeX (paste in the Metamask address which begins with something like 0x…, click convert, and you should get the native IoTeX representation of that address, which begins with something like io…)
- Send your native IOTX tokens from Trust Wallet to this converted address (io… address)
- You have now sent your tokens from native IOTX Trust Wallet to native IOTX Metamask. The fact that in Metamask your address has a “Web3” or “Ethereum-like” representation doesn’t mean you sent the tokens to Ethereum. It is still on the native IOTX blockchain, the only difference is how the address is cryptographically represented in order to be compatible with “Ethereum based” tools like Metamask. IoTeX use a babel-api tool to emulate Ethereum-like behaviour on native IOTX chain, thus allowing us to use Ethereum tools like Metamask to perform native chain operations.
- Now that you have your tokens in your Metamask wallet on native IOTX blockchain, you can send them through ioTube to any compatible blockchain, in your case Ethereum, since you want IOTX-E to send to Coin Base - ioTube V5 - Beta - Simply select IoTeX to be on the left and Ethereum on the right in the interface.
- Select your tokens, enter the amount, enter in your ETHEREUM address (the real Ethereum blockchain address you want to send your tokens to, not just any Ethereum-like Web3 wallet)
- Pay for any fees associated with the operation, and in some minutes your should get your tokens on Ethereum as IOTX-E
Note for points 7-8: Sometimes when you want to send IOTX from IoTeX blockchain to another blockchain using ioTube, you will not find IOTX in the list of tokens you want to send. In those cases look in the destination blockchain token list and see what compatible coins it allows - is it CIOTX or WIOTX or just IOTX. You can use mimo V2 to convert your IOTX to WIOTX, and ioTube V5 - Beta to convert your IOTX or WIOTX to CIOTX.
Hope this helps you and any future readers 
Oh, so it’s the user’s fault that any withdrawals are made on the Ethereum block chain and not the native block chain?!? I had similar issues BEFORE they posted the “fix”. So what do u have to say about that?!? They posted this fix, which consists of downloading 12 Apps, completing 15 top secret missions for the CIA, and then connect to a bridge to get ur funds back, after possibly hundreds if not thousands of users encountered issues. This is a poorly ran project and it’s doomed to fail. I ended up dumping this bag of useless tokens, converting to ADA and staking there. They shouldn’t expect users to go through all these hoops to move their crypto. If the Eth address wasn’t a good look for them, they should have supplied a native address for their blockchain. They were quick to rush a listing on COINBASE, but then neglected to tell everyone the headaches they’d encounter when purchasing the token on Coinbase. Not the user’s fault. Bottom line. Don’t blame users for a poorly ran and executed project. If they don’t fix things quick, this will all just be one big shit coin among the thousands of others.
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OK. Not the user’s fault, point taken, but buying and moving tokens is not for the faint hearted, and you should have done some research on the token / project before moving it out of Coinbase.
Don’t blame others for your lack of understanding, is my point.
Either way, your tokens are not lost even if you made this “mistake”, so what are we even talking about?
As pointed out by other users, please notice that this is not a limitation/fault of IoTeX or Coinbase. Rather, this is a lack of knowledge of blockchain basics and what you are buying on the exchange. e.g., you cannot transfer a token from one blockchain to another, ever. What you buy on Coinbase is an Ethereum ERC20 token: you cannot expect to withdraw it to a blockchain other than Ethereum. Period.
Now this is not the case where you will loose your tokens because you withdrew to an address for which you own the private key (see this post for more: For those who have issues withdrawing IOTX from Coinbase - #3 by trengen), but if you are not aware of this basic concept about blockchain you are most likely going to lose your funds, whatever token you pick.
So my suggestion is to be very careful before you make any token transfer: ask in the communities if it’s fine to send to a specific account, exchange or contract. Learn the basics of blockchain, some excellent videos here:
Finally, don’t hesitate to contact us and other community members for help.
Cheers
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“Don’t blame others for your lack of understanding”. So you still don’t get it?!? You just somewhat retracted the statement, but then turn right around and blame the users again. I’ll repeat: IT IS NOT THE USER’S RESPONSIBILITY TO BE A DEVELOPER OR SOFTWARE GURU! Most people on Coinbase just wanna buy/sell crypto. They don’t want to complete CIA missions or download 15 Apps to accomplish what other tokens do natively. They rushed it into Coinbase, without a proper bridge to their native block chain. Lazy development. Bottom line. Project/Company’s fault, not the user. I’m in IT and I’m pretty good around tech and software and I COULD NOT get their Native Wallet to recognize the tokens on my Ledger device. Their own app on the ledger device doesn’t work. I guess that’s the users fault as well? Again, I don’t know what your angle is, maybe you’re staff, or maybe you think brown nosing on their forum will gain you some tokens or something, I don’t know. BUT, to blame the users for bad compatibility and lack of proper development before release is ridiculous. No other token or coin I have ever dealt with was this problematic. And trust me, I have plenty of “understanding” and most likely will run circles around you when it comes to software/tech.you and the other guy make a cute blame couple. He’s going on about it’s not IoTeX OR CoinBase’s fault that they use a ERC20 Token. And it’s not their fault for not announcing the nightmare it would be if u use CoinBase to trade the tokens. They released this silly article after many people ran into issues. Again, this is all the user’s fault. This project is doomed.Kinda glad I experienced this early enough to just dump it. Took some losses with gas/fees, but I’ve seen worse days.
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You have no constructive feedback, and once again you mention only the failures of others. Please stop ranting, and provide some constructive feedback on what could have been done better
Sooooooo, am I able to reclaim my lost IOTX or not? I did a transfer from Crypto.com to Coinbase and although it was a month later, this article did not come across my screen. There were no alerts or anything from either application when I made the transfer. I am able to see the funds in IoTeXScout, but not in Coinbase.
Does the above-mentioned solution work if the funds were already sent?
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HI, today I sent my IOTX from Binance to Coinbase through Binance Smart Chain (BEP-20) because that is the adress that appears to me when I choose to receive IOTX in Coinbase, so I did it and Binance approved the transaction in a few minutes and now I have been waiting for some hours but my IOTX doesn’t reach Coinbase, did I lose my funds? Thanks in advance for your help.
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Same here…did it ever show up?
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As sad as it is to see this happen, its somewhat comforting to know i am not the only one. I transferred my IOTX from Crypto.com into coinbase. I am new to this whole concept of transfering a native coin to an Ethereum based coin. I just assumed that because I have transferred ATOM between Crypto.com & Coinbase before, that this would be no different.
I would greatly appreciate any help or insight into how I could go about getting my funds back (if at all possible).
I have all the information regarding this transfer that is available to me from the Crypto.com App. I dont know if this is enough, but I can see all the information of the transfer, being the transaction hash, both sending and receiving addresses, and the amount being transferred. Coinbase is NOT being helpful in anyway and everytime I submit a ticket for help, they hit me with an automatic message. See below:
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Hi…yes, the same here. Coinbase is terrible. I keep getting the same auto bounce back with no help.
I am out 8K coins, which will probably be much more valuable in the coming weeks.
Not sure what I can do.
I may try to contact a real person at coinbase…not sure how yet.
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Counbase support is dogshit. I’ve been trying to contact them for more than a month. I’ve tried Reddit, Coinbase website support agent, and Twitter. I feel it is unfair that there are no warning messages when doing the transfer. Coinbase states on their website that they do allow transfer and withdrawal. It is very poor service from them.
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Hello!
I tried moving 2300 IOTX from my crypto.com to coinbase but the whole transaction got stuck and I did not recieve any funds in coinbase Iotex wallet.Can you please help…
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Hi @larrypang.
I want IoTeX Token to move to Coinbase. Here is my problem:
I accessed the ioTube cross-chain bridge from Desktop using ioTube v4 connected to ioPay Desktop App.
After selecting IoTeX as the “source” blockchain and Ethereum as the “destination” blockchain, filling the fields amount and ETH address I clicked “Convert”.
I have been waiting for more than an hour now but there is still no amount of ERC20-IOTX Token in my ETH account.
Did I do anything wrong? I guess I did exactly what you wrote above. I am a little bit worried now :-/
Can you or anybody else clear this up for me?
Thanks a lot in advance.
Edit: It has already been 24h since I converted my IOTX to ERC20-IOTX and still got no amount in my ETH-Account 
… but I see my request in the queue: https://iotube.org/explorer#eth => nothing lost 
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I have the same issue. Were you able to retrieve it?
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Hi, were you able to find help? I have the same issue and desperately needing help
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help please I sent iotx from my iopay wallet to coinbase today, but I sent it normally, without translation. How can I get my iotx back? Coinbase only supports erc20.
no, Counbase support does not respond. I am still sruggling
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