About the Support Category

Post in this category if you are experiencing problems or need any help related to IoTeX products and ecosystem.

Some of our core products include: ioPay, ioTube, Staking Portal, Burn-Drop, Pebble, Meta-Pebble, MachineFi Portal, and IoTeXScan. If your issue is with an ecosystem project, please consider asking their support team first.

If you are looking for a fast reply, you may ask in our official Telegram and our community leaders will do their best to support you.

For the most technical questions related to our technology, you may review our docs, explore our developers portal, or join our developers Discord to ask our team. An example of deeply technical questions for our devs channel:

  • Using our APIs. :white_check_mark:
  • Transferring tokens. :x:
  • Staking. :x:
  • Doing a PR of our codebase. :white_check_mark: