Cannot register pebble tracker

Archive Support
#1

i have an oliviawireless.io simcard, with lte-M
pebble shows 4 bars of connectivity, letter M and the (((.))) saying: please start pebble reg on the portal.
When i do so i fill SN and IMEI from the box in MachineFi. But when i want to add the device, no message that needs confirming appears on the pebble. Led status is slowly flashing blue.

note: when activating the sim i had an option of deploying through open VPN or fixed IP. I chose open vpn as the price was 1/3. Could that be the problem?

What can i do?

Ralph

2 Likes
#2

The Pebble registration has still not been officially announced. Please stand by for the official release of the machineFi portal launch

1 Like
#3

Hello,

Thank you for the update, good to know.
Can you please let me know the Diff between the connectivity “n” / “M” ?
I at least noticed through the Hologram Dashboard that the M = LTE but the N show’s connected (unknown).

Thank you.

#4

that info should be found in a product manual i was not able to find, same as led status, but i guess its nb-iot network/band

#5

@Ralph,

Please note that if you want to use the Pebble Tracker with LTE-M Network and SIM card, you will need to flash the firmware as per the documentation. It’s an online user manual/set up guide https://docs.iotex.io/verifiable-data/pebble-tracker/firmware-development/flashing-the-firmware

#6

Hi,

Pebble REG finally successfully done, don’t know what happen.
Maybe the autobahn IMEI Reg TX it’s like mandatory.

Activation with my Hologram sim card worked from Belgium.

Regards.

#7

thanks for the update, i managed to register to.

1 Like
#8

Thx. i tried that before but nrf connect is asking me for a json file wich i could not find not in the tar.gz file.
Then i did try the OTA and the pebble went to firmware 1.8

#9

I have a working SIM installed and coverage. Tracker says “Please start Pebble REG on the portal” Blue LED flashing slowly.

I have installed metamask and seem to have “Etherium Mainnet”, “IoTeX Network” and “IoTeX Testnet”.

The first two have 0 IOTX and the last one has 1000 IOTX.

I go to portal.machinefi.com to register the Pebble and then hit problems … When I hit finish setup, I see

image
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And then it just hangs, with a spinning wheel in the “Finish Setup Box”.

I see this message “To support device & app interactions, please deposit IOTX from your wallet to this portal account.” in the machinefi portal at the top.

Totally stuck.

Any ideas?

Thanks!

#10

Hi,

OTA upgrade successful as well.
Pebble currently running :
Riverrock v1.0.8

Regards.

#11

Hi,

I think you miss the Deposit step on the portal, no ?
Check the below :slight_smile:

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Hope it helps,

#12

seems you have iotex on testnet and not on mainnet so you dont have funds to finish the process.
what i did is send some 20 iotx from desktop iopay wallet to my metamask eth adress.
then you should have iotx-mainnet coins deposit to machinefi portal under ‘account’ in the left bar. Basically you then just skik that step when trying to register your pebble…

#13

Thanks! I am very familiar with trackers and NBIoT/LTE-M but IOTX is new to me and a bit of a mystery - as you can tell! I will try …

#16

Why can I not simply buy some IOTX here … greyed out? What are the specific steps to get some IOTX into here?

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#17

hi

ive downlaoded the nRF connect app.

but im struggling to locate the correct firmware folder.

help would be great

Install and launch the Programmer App

You will need to install a custom Programmer app for nrf Connect, that is included in the pebble-firmware repository.

  • Locate the following archive in the pebble firmware folder: pebble-firmware/pc-nrfconnect-programmer-1.4.2.tgz
#18

I have a invalid imei problem during registration.
I am pretty sure I type it correctly.

Anyone has the same issue like me?

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#19

Could you help with firmware update please?

#20

Hi there,

While doing the last one, I had is some issue in UAT mode.

Can I know whish step It’s blocking you ?

I had to start 3 time to get it updated to v1.0.9.

The first time, the download started, but the Portal “Dowload windows” disappear.
Second time I had the bellow,
If your pebble request to start an app on the portal try the process again.

The Third was the good one :slight_smile:

Regards.

#21

this question still has not been answered. I can’t by IOTX and privide them within Metamask. So it is impossible to set up an account in machineFI. And I can’t register my pebble device. So it is useless