ERROR: Please use ioPay desktop, import & unlock your wallet, and then refresh this page to continue

hello,
I log in from the desktop app, and then click on “stake your tokens” but the same error continues to appear: “Please use ioPay desktop, import & unlock your wallet, and then refresh this page to continue.”
what am I doing wrong?

ps: the iotex are already staked, I just wanted to give a check after months

tnx

Hello GoldmanSats,

Thanks for writing in,
Can you try going to ioPay settings → network and choose Mainnet HK-1 for example.
See if that helps with the network error.

Best regards,
IoTeX Support Team

i don’t see any “setting” on iopay desktop,but i can switch from mainnet/testnet/custom:

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