I cant unstake my fund

Archive Support
3

Hi DebasishChanda​,

Here are instructions about how to unstake an IoTeX Bucket:

  1. Make sure you have some IOTX in your balance to cover the gas fee (the fee cost will be 0.01 IOTX, but make sure you have something more).

  2. In ioPay mobile click STAKE then select the bucket you want to unstake, locate the “Edit” button. In ioPay desktop instead, open and unlock ioPay, then open your browser on member.iotex.io/my-votes and locate the actions menu next to your bucket

  3. In the bucket actions menu, select “restake” and make sure the “StakeLock” option is disabled, if not then disable it (do not try to reduce the “Staking Period”, leave it untouched)

  4. Once StakeLock is disabled, from the bucket actions menu find the “Unstake” menu item

  5. if there is a date indicated next to the Unstake, then that’s the day when you can unstake: just wait for that day to come.

  6. If you see “Anytime” next to the Unstake, then select the Unstake command and confirm it

  7. After unstake is confirmed you must wait 3 days

  8. After 3 days, from the bucket actions menu, select “Withdraw” and confirm

Hope this helps,

Best.