Warning: IoTex ioPAY App will not accept Coinbase Pro transfers. You may lose all your Crypto.
What is this post about in summary:
If you are using Coinbase Pro and transfer your IoTex to the ioPAY App, your IoTex will not make it to the ioPAY App even though ioPAY gave you the address to send it to.
You will now be lost is a sea of 3rd party App’s to try and recover your funds.
What you expect:
You expect that you can transfer from Coinbase Pro to ioPAY App but you might lose your cryptocurrency completely to 3rd party App’s.
It’s not that Coinbase Pro fails to send your Crypto - it’s that ioPAY App will not accept the Crypto at the address they give you to send it to.
What is ioPAY:
ioPay is the official IoTeX secure mobile wallet - a great option for users who frequently send tokens, vote for Delegates, interact with XRC20 tokens or smart contracts. ioPay is the secure mobile wallet for IoTeX Network.
My story and information that may help others…
All excited about IOTX I bought about 10,000 IoTex on Coinbase Pro at the very highest price which is not a big deal as I like the project and think it will do very well as a investment. That is if the IoTex team will respond to public feedback on fixing the failed convoluted transfer method to ioPAY App.
Saga continues read on…
Transfer from Coinbase Pro to IOPAY Fail.
Learning I could stake IoTex I promptly sent the funds to my ioPAY App only to see that the funds never made it, they are now lost in 3rd party App limbo land.
What you will learn if you use Coinbase Pro is that the address ioAddress will not be accepted when trying to withdraw IoTex, instead you will have to use the Web3Address found under settings within the ioPAY App. Coinbase Pro will then send your IoTex to the ioPAY furnished Web3Address, but big surprise the IoTex never show up and you have now go looking where your money went.
So within Coinbase Pro you can go to the withdrawal transfer and click on the Destination Address: and the Transaction Hash: to see your precious hard earned money is at least recognized by someone if not the IoTex team and their software.
Saga continues read on…
How to visit your missing funds that failed to be received by the IoPay App.
Elsewhere you may find in a help section of IoTeX Community instructions for Depositing & Withdrawing IOTX to Coinbase , which while insightful is lacking many details you need to actually be able to accomplish any task.
IoTex recognizes there are investors who’s cryptocurrency is now lost, possibly only to be found by 3rd party app’s clearly by the posted help thread above.
This is the responsibility of IoTex to fix if they plan on having any public success beyond developer involvement in the project.
Myself for now just see my IoTex crypto in other 3rd party wallets with no idea when or if IoTex will work to resolve not accepting transfers to an address that they themselves handed out. This is not the retail users responsibility to fix otherwise IoTex should not claim to be in the retail arena such as being listed on Coinbase Pro.
Mark