Iopay desktop to coinspot transaction not recieved

[Buck08]

27200 iotex from my desktop to coinspot has not been recieved after 6 hours

transaction hash as follows 02d7bd78d86743556421e06c507c8e2c1963d84d7b4e98e53e03e59028a3c901 please help.

[zimne]

Hi Buck,

@Buck08

02d7bd78d86743556421e06c507c8e2c1963d84d7b4e98e53e03e59028a3c901

I’ve just checked your tx, and it’s successful. The tokens have been correctly credited to the destination wallet.

If that’s an exchange wallet, it may take some time before they actually process the deposit, in fact, if you look now at the recipient address, you see that they took the 27,200 IOTX 1h later:

I guess if you check again now they may have updated your balance on the exchange.