Iotx private key

I don’t have my private key because I used to sign in with my email before the old update to the app. If I have the transaction from my account from KuCoin to Iotx wallet is there a way I can get back into my account?

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hello, i can´t see my iotex anymore in my iotex desktop.

Does anyone know how i can see my balances again? i used to see them when i connected my nano ledger, but now it no longer shows them