[Issue] IoTeX web wallet, ioPay desktop, iotexscan are experiencing an issue

Archive IoTeX Updates
1

IoTeX web wallet, ioPay desktop, iotexscan have difficulty to connect to core api.

ioPay mobile and ioctl are not affected.

The team is working on a fix now!

4 Likes
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identified cause: iotexscan’s core-api proxy is not working properly.

temp mitigation: bypass iotexsan’s core api proxy and directly call core api (this might be a good way to do so). As a result, web wallet and iotexscan.io starts to work with a limitation. Users cannot switch to testnet for now.

ioPay desktop needs to be fixed as well.

2 Likes
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All users are encourage to use ioPay mobile for transfers and dApps access. They are not affected at all.

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Issue resolved:

  1. ioPay desktop new version: v1.0.10. fixed the bug in connection of the wallet to IoTeX network. Everyone is encouraged to upgrade to this version.
    Download address: ioPay - DePIN crypto wallet

  2. iotexscan.io are all calling chain API directly instead of going through a proxy. (This makes the iotexscan even faster and more stable).

2 Likes
6

I have been trying to move money from one account to another and I accidentally deleted the wrong my 2FA authentication generator.

Is it possible to set up a new one?

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There is no 2FA for a wallet. What wallet are you using?