Issue with Unstaking IOTX on ioPay

Posteral · November 30, 2024, 8:16am

Hello IoTeX Support Team,

I am experiencing an issue with unstaking my IOTX tokens using the ioPay wallet. Despite following the standard process, the transaction doesn’t seem to complete successfully. I have attached a screenshot for your reference.

Could you please assist me in resolving this issue? Let me know if you need any additional details or logs.

Thank you for your support.

Best regards,

Posteral

system · November 30, 2024, 9:09am

This topic is temporarily closed for at least 4 hours due to a large number of community flags.

Charlie · December 2, 2024, 3:04am

Hi, you can try to update the iopay wallet to solve your problem.

Make sure the private key is secure during this process
iopay download : iopay.me

If you still can’t solve the problem, you can talk to the community： Telegram: Contact @IoTeXGroup

system · December 2, 2024, 5:14am

This topic was automatically opened after 44 hours.