Have been staking on iopay for several years,and just checked my accounts to see that the staking pools have been transferred! though they were secured in a pool. My unstaked balance was also transferred. appears I have lost everything. Never could enable 2-factor, so should have known then there was a problem. Very expensive education!!
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Sorry to hear that
You can avoid copying/screenshotting the private key and passphrase, so that can maximize the protection of your assets
Who did you stake your iotx with? Who was the delegate?