Member.iotex.io can`t connect iopay desktop app

See the following supporting information.
(7) IOtex unstaking not possible : IoTeX (reddit.com)

And

email [email protected] call number #2989.

The member.iotex.io cant find the desktop iopay app. iopay app works fine. The member.iotex.io works as well. The antenna just cannot connect to the websocket... i dont know.

The question is: Is this normal ? What is wrong here? I already confirmed with somebody else who also has this issue. And i can confirm you it worked a while back like 92 days ago.