Need Help - Trust Wallet IOTX to my ioPay ETH Address

I Transferred some IOTX from my Trust Wallet to my ioPay wallet ETH address. The transaction shows that it is successful but nothing is showing on my ioPay wallet.

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Similar issue but from Coinbase to my ioPay ETH wallet address. Chain shows complete but wallet not showing it.

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same issue here, need help what’s going on.

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found a way to get it back, it was still sitting on BSC. Transfer to coinbase pro - #10 by zimne

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chadvic53, could you step by step the process. Seems the postings do not precisely show how to recover. I’ve got Metamask wallet now so I can try and follow exact instructions to recover from ioPay ETH address.
Thanks

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chadvic53, Thanks, I recovered with Metamask, two days and got them IOTX.

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