Old iopay wallet and staking

Community Debates
1

I’ve activated my IOTEX account on a new ioPay 2.0 wallet on my new phone but on my old phone with old ioPay wallet from earlier this year, I can’t seem to view or unstake what I previously staked. When I click on My Staking, I get this message, “network error. please check your network settings” whereas in the past there was data coming through. How can I unstake my IOTEX from earlier this year, IoTeXScan Transaction Hash | IoTeXScan , so it shows up on my account in ioPay 2.0. I have all my password and account information.

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2

  1. There is a network error in the old version of iopay, you can try to switch the network, us/hk/cn

  2. Open the new version of iopay, click earn, find stake and cancel

3

I have the same problem with the new Iopay wallet. I cannot access all my crypto assets that were in my old Iotex wallet including staked cryptos. How can I recover my assets. I also lost my StarCrazy game. All gone. Can someone please assist.

4

Hi, you can import the private key of your old version wallet into the new wallet for a try

5

nice post bro keep going.

6

I have just been majorly scammed while seeking support from Iotex. My problem was connecting my ledger to my iotex staking and while trying to get help. I was asked for my seed password, even though I felt very uneasy I entered into what I thought was a secure area. my problem was resolved but my ledger was wiped out. WHAT THE FUCK IS GOING ON.

7

Where did you got the support from?