Problem for send mi iotx for network wrong

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1

I sent my coins from my trust wallet to my iotx wallet thinking that it was the same as when I sent from the exchange through the web 3 and they never arrived I suppose they are lost or there is something that can be done

2

Hello Joaquin​ ​,

Thanks for writing in.

If you sent to a wallet address that is your own (i.e. you generate it), you can always recover your funds.

Since you sent to your ioPay address, you only need two things:

  1. get the recipient address private key
  2. know on which network your tokens are

For 1)
In ioPay use the little wallet icon in the top right angle of the screen to display your private key

For 2)
I assume you were holding your IOTX on the Ethereum blockchain in form of the ERC20 token

So you just need an Ethereum wallet like Metamask and import your private key in it to access your tokens on the Ethereum network at the address where you sent them.

In case your tokens were in a different network, like binance smart chain, just add that network to Metamask and switch to it.

Hope that helps
Best

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