Problem Unstaking IoTx

Miscellaneous
#1

Hi Guys, I staked my IoTXs in may for 4 months or so, now I am not able to unstake, how do I do that…Can some one guide pls?
Secondly can not find an option turn of stake lock…
Only options under Action I have are:

Switch Delegate: Anytime (available)
Add Stake: StakeLock Only(available)
Restake : Anytime (available)

Unstake : Not applicable (grayed out)
Withdraw : Not applicable (grayed out)

Reassign Bucket: Anytime (available)
Need some guidance please

#2
  1. You can try to update iopay to the latest version
    :point_right:t2: iopay.me
  2. Make sure the stake lock is closed, and then the expiration time will be displayed
#3

I actually have the updated app on my cell phone as well as desktop, but on both(in browser or app) I have the same options menu as I posted above where I do not have options available

#4

Make sure that Stake Lock is turned off，Then it will expire

WechatIMG519
WechatIMG5191284×2778 94.7 KB

#5

oh, so I have to restake, and then turn off the stake lock?

#6

Thanks, I have done as you suggested, though it would not let me restake less than my previous time…but I have done the restaking without stake lock…so now I hope at the end of staking period I should be able retrieve my tokens

#7

Now you should see the expiration time, happy to help you

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