Hello Robbrax ,
Thanks for writing in.
The BNB available in IoTeX ecosystem is a wrapped version of the BNB token, it’s not a native BSC BNB token. You lost those tokens, unless you manage to follow this guide and import your DCent wallet private key into ioPay to recover them:
Please recover access to your tokens by following this guide:
You need to start straight from point 1. Don’t read the intro, it does not apply to you.
The only reason we will be following this guide is that you need to import your seed phrase into a program called bip39 derivation tool as per the instructions. You can perform this task completely offline on a computer with no internet access if you wish, for security reasons. It is just a tool that will calculate your private key based on the seed phrase, and if you follow the guide exactly, you will use the hash algorithm against the derivation path m/44’/60’/0’/0 which will produce the private key. You can then import that private key into ioPay to regain access to your tokens…
Attached is a pdf with an example set up to recover your private key
There are different derivation paths you might try if the one I provided earlier does not work. Best to contact DCent for support at that point, if the above guide doesn’t work for you, as effectively you need to find your DCent private key, then import that private key into ioPay, and your tokens will be there.
If you have any questions, please don’t hesitate to give us a shout.
Best,
IoTeX Support Team