Transaction problem

Hi everyone.
I couldn’t transfer my iotex coins from my trust wallet to another exchanges. This problem and error has shown to me for about 3 days and I have not found any solutions for that issue. I’m very interested and grateful in getting the info about this problem.
Thanks a lot for the support.

It seems that I have a similar problem with my transfer to Crypto.com too. It shows that transfers were successful on iotexscan.io, but my iotx did not show up in my Crypto.com account. I did not have this problem in the past. I could not get anyone from Crypto.com to help me so far.