Problem: While ioPay Desktop generally works well with the nano ledger, I am unable to stake although I was able to receive funds and transfer them to my ioPay IOTX wallet.
All in all, I was following the “IoTeX Staking Guide (for Desktop Wallet)” from Leo (from Aug 15th), but my progress never reached the part of "Choose the amount of IOTX you want to use for staking under … " due to the following problem:
Error description: Attempts towards either (i) staking or (ii) “vote NOW!” or (iii)“New Stake” via “https://member.iotex.io/my-votes” do not work, as I always get an error message saying “Error Please use ioPay desktop, import & unlock your wallet, and the refresh this page to continue.”
Attempts to solve the error: No amount of opening the IOTX application on the nano ledger, followed by opening ioPay Desktop, followed by navigating to “member iotex io” and then selecting any staking related option works in any way. I always get the same error (see above); also searching on google for that very error message has not yet yielded any success for me.
I have updated all systems involved:
- Account: (on mainnet)
- ioPay Desktop v1.0.12
- NanoLedger App 0.1.7
- Chrome 86.0.4240.183
- Windows 10 (latest update)
I would be thankfull for any help