Wowswap , issues

Archive Support
#1

Having issues converting iBiOtx back to iotex token. Testing Wowswap Earn by supplying liquidity, supplying worked fine but… I’ve tried to convert back, but Wowswap is not allowing me to redeem the iBiOtx. Interesting, I also supplied CYC. Any help? Also this was done on IoPay

Thanks

#2

Hi Rattana Samart​,
Thank you for contacting us,

please provide some more details for me to understand what you are trying to do and what went wrong.

Can you provide wallet addresses?

If you are withdrawing from an exchange,

  • what is the exchange?
  • what token exactly are you trying to withdraw (IOTX-ERC20, IOTX-BEP20, IOTX Native)

If you already did one or more transactions

  • please provide the transaction links.

Thanks

#3

Hello Rattana Samart. Our agent Brian Carrazana has tried to contact you about this request but we haven’t heard back from you yet. Please let us know if we can be of further assistance. Thanks.

#4

Thank you for responding and sorry for the delay to respond, I eventually was able to situate and fix the issue.

#5

I was able to fix the issue by using MetaMask browser and connected my wallet to withdraw, unfortunately when I wanted to withdraw and wasn’t able to, I was at a nice gain. But all good, learning curves.