Since we are not getting help from anybody about the issue of transferring native IoTex coins into the Coinbase wallets, I’m going to recommend patience. From messages I’ve read from other people affected that have posted from Coinbase, I believe that Coinbase might be in the process of accepting the native IoTex coin but the only thing is that they are not saying when. They are just saying in the future. The coins if you look at the transaction hash that you get from Crypto dot com will show you two actual addresses and the Web 3 address which is the address where they should have been delivered to and an IoTex address which was automatically generated because that’s the native format for the coins sent. If you download the IoTex wallet or if you have a Trust wallet you can actually import that address into your wallet for viewing and you can see that the coins reside there. I believe that the coins were sent to that address because Coinbase might be in the process of accepting the native coins which means that when they update their system to reflect that change we should all be able to manage the coins. I know that a lot of people have a lot of money invested in these coins so they want to get them as soon as possible. Now from what I understand there are some businesses that claim that they can retrieve those coins for you for a fee. I haven’t tried it because frankly I don’t trust that route. So if you think you can take a chance there you have that option. The other option is to file a suit and get attorneys involved. I don’t think I’ll try that because I’ll pay more in fees than what I invested in the coins but if you invested a lot it might be worth it to you. The other option since we are not getting any help to retrieve the coins form Coinbase, Crypto dot com nor IoTex is to be a little patient and wait to see if Coinbase will have support for the native coin soon. I’ve already shown you how you can look at your coins in the block chain so you can view them daily. Just save the transaction hash and both delivery addresses so that you have proof of the transaction later on in case you notice that the coins disappear and you have to file a formal or legal complaint.
I wish I could be more help but I couldn’t find any way to retrieve my coins unless I pay someone I don’t know over social media.